Postponed and other disappointments

I was supposed to go see a concert tonight of my favorite band and with friends that I haven't hung out with in a long, long time but the show got postponed. It was for The Smashing Pumpkins and they said that Billy is sick. They had 3 other shows this week and apparently Billy had shown some signs of irritability. What I'm more upset with is the fact that I didn't get to hang out with my friends. Two friends from high school were supposed to go with me and this would have been the first time the three of us hung out SINCE high school. I was looking forward to that part. Really looking forward to it.

They postponed the show to a Monday night and my one friend lives about an hour and a half from the concert venue and has two very young children. I also bought tickets to last nights show instead of any of the other 3 nights because it was a Saturday night and although I know I can go with A-man watching Eleanor, it wouldn't be as convenient since the next day is a work day.

I've seen the Pumpkins a million times before and these tickets were expensive so the real thrill was getting to go out since I've only gone out 3 times before without baby in the last 16 months. Oh well, we'll get together soon either way.
I can get a refund but I'm just really bummed out. Enough to wake up at 3 in the fucking morning, I guess.

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I'm not sure if I'm getting my period soon but I've been really irritable as well. There's this wooden plaque I bought in Korea in 2001 that I loved but decided to hang it up at my store because it fit there really well. I put it as high as I could but still reachable tippy toed. I noticed a couple of YEARS ago that it went missing and I never really thought twice about it but it's really pissing me off today.
My store is located in a predominantly lesbian community and the plaque was a carving of a womans profile in a piece of wood about 1.5 inched thick and about 5 inches square. It had a Chinese character I think (it's been a while) and just really cool but someone must have reached up and grabbed it while I went to get their order. And since I don't remember when it happened exactly and it's been several years, there's no way I could ever get it back. I wish the person that stole it got what they deserved with a big kick in the ass by Karma!

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I hate work sometimes, I hate dealing with people and having to eat their shit. Some people really suck. I got a call yesterday from a customer that wasn't happy with the alterations to 3 of her pants and she wanted her money back but she's too busy to ever come in and it's been over a month so she's going to try to come after Thanksgiving. I was really nice on the phone of course but when I got to think about it, it really bothered me. We go through 200-300 pieces of alterations a week and we might get a return for re-work about once every COUPLE OF MONTHS because we're still human and we do have off days. But this person is saying that all three of her pants are screwy and although everything is possible, this is virtually impossible. I just feel like she's trying to take advantage of us because she's not happy for some reason. Maybe we did screw up one of her pants but I just can't imagine having ruined all three and the fact that she doesn't want it re-done bothers me because that could mean that she's fine with it and just wants her money back.

While I'm complaining about it. I had another customer come back last week with an alteration for hem on a pair of pants that she said were different lengths. So, I took the pant and laid it down to see how different they were and I couldn't see any difference so I asked her to try them on and I'd re-fit it to her body because we all have slightly different length legs and when you wear clothes, the difference could be more apparent. When she tried it on there was no difference either and she must has agreed because she didn't say anything so when she was done with changing back, I asked her what she wanted me to do. I asked if she wanted me to take a certain amount off on a certain leg because I couldn't see a difference when I measured it or when she tried it on. Apparently her friends agreed with her that it was different and convinced her to take it back. She just said it was ok and took her pant back along with a couple of other pieces of clothing that she was going to leave behind for her partner. I was really nice and totally willing to do whatever she wanted but her lack of any sort of emotion or willingness to work with me really pissed me off. I'd like to make everyone happy with their order but what was I to do if she wasn't willing to work with me. How can I fix something that looks totally fine on someone?

One more, I promise.. We had this long time customer who was always very distant but him and his wife had a baby a few months before us and since then, we've been very friendly with each other. I even served in the Peace Corps with a good friend of his. Last month we returned his dress shirts with holes on the elbows, three shirts, three elbows, same spot. Ok, again, we go through 1500-1800 (HUNDREDS!!) of laundry shirts a week and they all get worked on individually and separately. After 5 or more years of using us, he has never had any issues until now, until all of his shirts had wear marks on his elbows and therefore were either ripped fully during cleaning or rejected because of it. Again, nothing is impossible, and there may have been some way we could have randomly ripped 3 shirts and they just all happened to be one persons. But COME ON! Really? I dont think so. Most people that have wears on their elbow are fully aware that when they are working, they are leaning on that elbow which eventually leads to wear and tear. Most people understand it. This guy totally flipped out. Mentioned how he was in the military and something to the effect that he'd get us back for "stealing from his family" and that once he sets his mind to something it gets done. Ok, I have good friends that I've known less than the years that I've known him and his family and their names and our mutual friend. He could have been a little more reasonable but the fact that he came out like a raging lunatic after all these years of virtually perfect service is ridiculous bordering insane!! We don't care if a shirt was bought at the thrift store or if it's a burberry couture we'll still treat all clothes just as delicately. and what the fuck are you doing buying $200+ clothes (his shirts were $250) when you have a baby to take care of. Do you freak out just as much when your baby spits up on your $300 ties and shirts (yes, he owns $300 ties).
Get a life!

End rant. I should say that I love 99% of my customers and they love us too and have made many friends but those rare assholes are sure fun to deal with sometimes.

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My house is a fucking mess and I have a cold sore and my MIL talked my ear off today because I had to call looking for my family. I hope next week is better.


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